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Esperta User Manual

Safety precautions

Read all instructions and keep these safety instructions. Any type of misuse of the appliance may result in a potential injury.

In case of any inappropriate use or failure to comply with the instructions, the manufacturer accepts no responsibility and the guarantee may not apply.

The guarantee does not cover appliances that do not work or do not work properly because they have not been maintained and/or descaled.


  1. This appliance is intended to be used in household only. It is not intended to be used in following applications, and the guarantee will not apply for:  

  2. – staff kitchen areas in shops, offices and other working environments;

    – farm houses;

    – by clients in hotels, motels and other residential type environments;

    – bed and breakfast type environments;

  3. Your appliance is intended for domestic use inside the home only at an altitude below 3400 m.


  5. Connect the appliance to a mains power socket with an earth connection only. Mains voltage must be the same as the details on the rating plate. The use of incorrect connection will negate the guarantee and may be hazardous.

  6. To protect against fire, electric shock and injury to persons do not immerse the power cord, plugs or the appliance in water or other liquid. Avoid spillage on the plug. Never touch the power cord with wet hands. Do not overfill the water tank.

  7. In case of an emergency remove the plug from the mains power socket immediately.

  8. Unplug from the mains power socket when not in use.

  9. To disconnect, remove the plug from the mains power socket. Do not unplug by pulling the cord.

  10. Do not let the cord hang over the edge of a table or counter, or touch hot surfaces or sharp edges. Do not allow the cord to dangle (risk of tripping up). Never touch the cord with wet hands.

  11. Do not operate any appliance with a damaged cord or plug. If the power cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. Do not operate any appliance that malfunctions or has been damaged in any manner. Unplug cord immediately. Return the damaged appliance to the nearest authorised service facility designated by the NESCAFÉ® Dolce Gusto® hotline.

  12. If the mains power socket does not match the plug on the appliance, have the plug replaced with a suitable type by aftersales service centres designated by the NESCAFÉ® Dolce Gusto® hotline.


  14. Always use the appliance on a flat, stable, heat resistant surface away from sources of heat or water splashes.

  15. Do not use the appliance without the drip tray and drip grid, except when a very tall mug is used. Do not use the appliance for hot water preparation.

  16. Never turn the machine upside down.

  17. The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock or injury to persons.

  18. Do not place on or near a hot gas or electric burner, or in a heated oven.

  19. Do not put fingers under the outlet during beverage preparation.

  20. Do not touch the injector of the machine head.

  21. Never carry the appliance by the extraction head.

  22. The capsule holder is equipped with a permanent magnet. Avoid placing the capsule holder near appliances and objects that can be damaged by magnetism, e.g. credit cards, USB drives and other data devices, video tapes, television and computer monitors with picture tubes, mechanical clocks, hearing aids and loud speakers.

  23. Do not turn off the appliance during the descaling process. Rinse the water tank and clean the appliance to avoid any residual descaling agent.

  24. If away for prolonged periods, on holiday, etc. the appliance must be emptied, cleaned and unplugged. Rinse before reuse. Operate the rinse cycle before re-using your appliance.

  25. We recommend using the NESCAFÉ® Dolce Gusto® capsules designed and tested for the NESCAFÉ® Dolce Gusto® machine. They were designed to interact together – the interaction provides the in-cup quality that NESCAFÉ® Dolce Gusto® is known for. Each capsule is designed to prepare a perfect cup, and cannot be reused.

  26. Do not remove hot capsules by hand. Always use capsule holder handle to dispose of used capsules.

  27. Always insert the capsule holder in the machine to prepare a beverage. The appliance will not work if the capsule holder is not inserted. Do not pull out the capsule holder before the indicator stops blinking.

  28. Machines equipped with a locking handle: Scalding may occur if the locking handle is opened during the brewing cycles. Do not pull up the locking handle before the lights on the machine stop flashing.

  29. For health reasons, always fill the water tank with fresh drinking water.

  30. After use of the appliance always remove the capsule and clean the capsule holder. Empty and clean the drip tray and capsule bin daily. Food allergy sufferers must rinse the appliance according to cleaning procedure.

  31. The heating element surface is subject to residual heat after use and plastic housings may feel warm to touch several minutes upon use.

  32. Patients with pacemakers or defibrillators: Do not hold the capsule holder directly over the pacemaker or defibrillator.

  33. The appliance shall not be placed in a cabinet when in use.


  35. Keep the appliance and its cord out of reach of children aged less than 8 years. Children shall not play with the appliance.

  36. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and if they understand the hazards involved.

  37. This appliance is not intended for use by children or persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Persons who have a limited or no understanding of the operation and use of this appliance must first read and fully understand the contents of the user manual, and where appropriate seek additional guidance on its operation and use from the person responsible for their safety.

  38. Children should be supervised to ensure that they do not play with the appliance.

  39. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised by an adult.

  40. Children should not use the appliance as a toy.


  42. Unplug from the mains power socket before cleaning. Allow to cool before putting on or taking off parts, before cleaning the appliance. Never clean wet or immerse appliance in any fluid. Never clean the appliance with running water. Never use detergents to clean the appliance. Clean the appliance only using soft sponges/brushes. The water tank should be cleaned with a clean food-safe brush.

  43. Any operation, cleaning and care other than normal use must be undertaken by after-sales service centres designated by the NESCAFÉ® Dolce Gusto® hotline. Do not dismantle appliance and do not put anything into openings.

  44. To reduce the risk of fire or electric shock, do not remove the cover. No user serviceable parts inside. Repair should be done by authorized service personnel only!

  45. For additional guidance on how to use the appliance, refer to the user manual on www.dolce‑ or call the NESCAFÉ® Dolce Gusto® hotline number.


  47. Packaging is made of recyclable materials. Contact your local council / authority for further information on recycling programs. Your appliance contains valuable materials which can be recovered or recycled.

    EUROPEAN MARKETS ONLY: Think of the environment!

    Your appliance contains valuable materials which can be recovered or recycled.

    Leave it at a local civic waste collection point or at an approved service centre, where it will be disposed of properly. European Directive 2012/19/EU on Waste Electrical and Electronic Equipment (WEEE), stipulates that used household appliances must not be disposed of in normal unsorted municipal waste. Old appliances must be collected separately to optimise the sorting and recycling of their parts and to reduce the impact on human health and the environment.